Privacy Policy

Last updated: 26 August 2026

This Privacy Policy explains how MetaGame ("we", "us", "our") collects, uses, and protects your personal data when you use the MetaGame mobile app (the "App"). We are the data controller for the purposes of the UK GDPR and the Data Protection Act 2018. You can contact us at hello@metagameapp.io.

1. Who this applies to

MetaGame is intended for adults aged 18 or over. It is a mental-game companion for poker players and is not intended for children. We do not knowingly collect data from anyone under 18.

2. What data we collect

Account data — your email address (from email/password sign-up, or from Sign in with Apple, which may be a private relay address), and an account identifier we assign to you.

Profile data you provide — your display name; the poker format you play and number of tables; how often you play; optional self-ratings (such as diet, activity, sleep) used to personalise routines; your "why" (a short piece of text and, optionally, a voice recording); and your chosen mindset focus area(s).

Session and reflection data — details of the sessions you track (start/end times, duration, self-rated play quality, emotional check-ins, tags, and written takeaways), and notes you record during warm-ups, breaks, and cooldowns as text and/or voice recordings.

AI coach conversations — the messages you send to the in-app AI coach, and limited context we provide it, are processed to generate responses (see section 4).

Technical and usage data — app usage analytics and diagnostic/crash data to keep the App working and improve it, plus standard device and app identifiers used by our infrastructure providers.

We do not collect payment information (the App does not take payments), and we do not collect precise location.

3. How we use your data, and our legal bases

• To provide the App (accounts, saving your sessions, notes, and recordings, syncing across your devices) — performance of a contract with you.
• To personalise your routines and the AI coach — performance of a contract and/or your consent.
• To keep the App secure and working (diagnostics, crash reporting, abuse prevention) — our legitimate interests.
• To understand and improve the App (analytics) — legitimate interests and/or consent where required.

You can withdraw consent at any time (see section 8).

4. The AI coach and third-party processing

We do not save your coach conversations. Each conversation is temporary — it is not stored to your account or kept as history, and we retain only a daily message count for rate-limiting.

When you use the AI coach, your conversation messages and limited context (such as your current focus and recent session summaries) are sent to Anthropic, PBC to generate the coach's replies, as a service provider acting on our behalf and solely to produce those replies. We do not use your conversations to train AI models, and we ask our providers not to use them to train their models. Please do not share information in the coach that you would not want processed by a third-party AI service.

5. Who we share data with

We use trusted service providers who process data on our behalf under contract:

• Google Firebase — authentication, database, file storage (including your voice recordings), serverless functions, analytics, and crash reporting.
• Anthropic, PBC — powers the AI coach (see section 4).
• Apple — if you use Sign in with Apple.

We do not sell your personal data, and we do not share it for third-party advertising.

6. Voice recordings

Voice notes you record (your "why", break notes, cooldown notes, and session goals) are stored securely in our cloud file storage, private to your account. They are encrypted in transit and at rest and are accessible only to you (and to us where necessary to operate the service). You can delete them by deleting your account (see section 8).

7. Storage, security, and international transfers

Your data is stored on Google Firebase infrastructure, which may process and store data on servers located in the United States and other countries. Where data is transferred outside the UK/EEA, it is protected by appropriate safeguards (such as Standard Contractual Clauses and our providers' data-processing terms). We protect your data with encryption in transit and at rest, and access controls that restrict your data to your account.

8. Your rights

Under UK/EU data protection law you have the right to access your data, correct it, delete it, restrict or object to processing, and data portability.

• Deleting your account: you can permanently delete your account and all associated data — profile, sessions, notes, and voice recordings — from within the App (Settings → Delete Account). This is immediate and irreversible.
• To exercise any other right, contact us at hello@metagameapp.io.
• You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Data retention

We keep your personal data for as long as your account is active. When you delete your account, we delete your data from our systems. Some data may persist for a limited period in backups or logs before being overwritten, and we may retain minimal records where required by law.

10. Changes to this policy

We may update this policy from time to time. We will update the "Last updated" date and, where changes are significant, notify you in the App.

11. Contact

Questions or requests: hello@metagameapp.io.